Please read these terms and conditions (“Terms”) before participating in the ManulifeMOVE Rewards Programme (“Programme”). Your participation in the Programme means you unreservedly accept the following Terms. Manulife Singapore Pte. Ltd. (“We/Us/Manulife”) may vary these Terms without any notice to you
You will be eligible to participate in the Programme if:
Note: For an Eligible Policy which has more than one primary life assured, the Programme membership will be offered to the life assured who is the policyowner.
You will only be entitled to one Programme membership, regardless of the number of Eligible Policies of which you are the primary life assured.
A MOVE key will be sent via SMS to your registered mobile phone number, 21 days after We have issued the Eligible Policy. The MOVE key is required to activate your Programme membership, and is valid for 90 days from the date it is sent to you.
To activate your Programme membership:
You will only be considered a Programme member and be eligible for the Programme rewards after you have activated the Programme membership.
Every 182 days from the date of activation of your Programme membership (“MOVE Period”), you can earn premium cashback of:
You will be notified via your Manulife MOVE mobile application if you qualify for premium cashback.
Note: If you are unsure about whether the Programme is appropriate for your needs and health condition, please consult your physician or other healthcare professionals before/during the Programme.
The premium cashback will be paid to the policyowner of your Eligible Policy, via a cheque issued by a Singapore local bank, which will be mailed to the residential address of the Eligible Policy’s policyowner.
It is your responsibility to ensure that the address is correct at the point of Eligible Policy application and thereafter.
If the Eligible Policy’s policyowner (or the assignor of an assigned Eligible Policy) is a corporate entity, the premium cashback will instead be payable to Eligible Policy’s primary life assured.
The payment methods of the premium cashback may be changed at any time, without prior notification.
Your membership will be suspended for 182 days if you fail to meet any or all eligibility conditions at any point during your membership.
Your membership will be reinstated once you are able to meet all the eligibility conditions within 182 days from when your membership was suspended. The steps accumulated during the suspension period will only be accounted for once the membership is reinstated.
Note that there will be no payment of rewards during the suspension period.
There will also be no payment of rewards missed during the suspension period even upon reinstatement.
If you are unable to meet all the eligibility conditions within the 182 days suspension period, your membership will be terminated.
After termination, if you are again able to meet all the eligibility conditions, you may be offered a new membership, subject to the Terms of the Programme at that point.
You may also choose to terminate your Programme membership at any point by notifying Us via email at email@example.com, or by calling our Client Services Executives at (65) 6833-8188 during office hours, from Monday to Friday (excluding public holidays).
In addition to these Terms, please also refer to our Statement of Personal Data Protection.